SDS adheres to a detailed implementation plan so each new client is aware of key steps needed to ensure the new system is live by the desired date.
- Client Care Rep: A SDS client care rep is always monitoring progress and available to answer any of your questions that may arise during your system conversion and future with SDS. The implementation process is very straightforward and transparent.
- Data Conversion: Our highly experienced programmers will carefully convert your data from the current system to Web Office at no additional charge. We must be supplied a file that is in a readable format (CSV, MDB, etc). If conversion data will be supplied in a different format, we need the opportunity to review in order to develop an appropriate conversion strategy.
- Web Hosting: If you opt for SDS web hosting services, we will execute the installation with nothing required of you. If you opt to host the system yourself, our network professional will work with your technology department to conduct the necessary installation process.
- Training: We recommend three days of on-site training. Alternatively, you could have one of our trainers conduct the sessions through a webinar.
- Flawless Transition: Our staff will ensure you have all your forms, paychecks, etc in working flawlessly. You can choose forms from our existing library of standard forms and reports or desire a new customized look, we will ensure you have what you need.